We have made a host of travel information available on our website which we hope you will find helpful, and encourage you to plan your visit in an environmentally-friendly way.
We’re centrally-located with excellent public transport links. See our Plan Your Visit page to view the numerous options available – including details on bus routes, directions from Liverpool train stations, and more.
When should I arrive?
Plan to arrive 30 minutes before concert time, so you can find your seat, turn off your mobile phone, take a look at your surroundings and absorb the atmosphere. You won't be alone. Most concert-goers make a point of coming early to have a drink in the Grand Foyer bar.
Please be aware that ticket holders are only allowed access in to the building once all pre-concert fire and safety checks have been completed and the stewards are in position to check tickets. Entry is not allowed without a valid ticket.
Lift access to the Grand Circle, Upper Circle and Rear Circle is prohibited until the auditorium doors open. However, the Grand Foyer Bar will be accessible via lift.
If you are meeting someone who has your ticket, please arrange to meet at a location outside the building.
What are your house rules?
We have standard house rules for all events at Liverpool Philharmonic venues. You can find a full list of house rules on our Plan your visit page.
Do you have a cloakroom?
Our cloakroom is located on the left-hand side of the foyer, next to the stairs. There is a charge of £1 per item. Large bags are subject to security checks before being checked in to the cloakroom.
Do you have a restaurant or bar?
Our Grand Foyer Bar (lift accessible) is open for snacks and drinks from one hour prior to each performance. Alternatively you can order drinks in advance to enjoy at your seat.
Can I bring food and drink?
Only snacks bought from our cloakroom or Grand Foyer Bar will be allowed into the auditorium, with the exception of bottled water.
What should I wear?
You should wear whatever you are comfortable wearing. People wear everything from business attire to casual clothing to our performances.
How long are the performances?
It varies, but most Orchestra concerts are about two hours long, with an interval at the halfway point. Very often there will be several pieces in the concert, but sometimes there is one single work played straight through. It's a good idea to take a look at the programme before the concert to get an idea of what to expect.
Our venue curfew is 11pm so all concerts finish before this time.
I've never been to a classical music concert before. What should I expect?
Expect to enjoy yourself! This is the time to let go of any preconceptions you may have about classical music or the concert experience. If you feel a little nervous, that's OK. Some things about the concert may seem strange because they're new to you, but if you just focus on the music, you'll have a great time.
Open yourself up to the music. Let it trigger your emotions - maybe even your memories. Feel the rhythms, follow the tunes. Watch the musicians and the conductor, and see how they interact with each other. Notice how the music ebbs and flows - surging and powerful at some times, delicate and mellow at others, and everything in between.
Will I recognise any of the music?
You might. Classical music is all around us: in adverts, film soundtracks, television themes, cartoons and shops. Popular music often quotes classical melodies, too. While you're listening in the concert to a piece you think you've never heard before, a tune you've heard a hundred times may jump out at you.
Whether or not you've heard the music before the concert, as you listen, you'll notice that each classical piece uses its own group of several tunes over and over, in different ways. You'll start to "recognise" these melodies as a work progress. Listen for the ways a melody is repeated: is it exactly the same as the first time, or with a different character? Is it played by the same instruments, or different ones? Does it start the same as before, but go off in a different direction? Or start differently and surprise you by developing into the tune you recognise from earlier in the piece?
What should I do if I’m late for a performance?
A steward will wait with you until an appropriate break in the programme between the pieces of music and show you to either your seats or the nearest available seats if time is limited. You can then move to your booked seats at the interval.
What if I’m ill or have been instructed to self-isolate?
If you have tested positiveforCOVID-19 or been instructed to self-isolate, you can return your ticket to Box Office for a credit towards a future performance.
Will there be security?
For the safety of visitors and audience members, we will have security staff in the building and various security measures will be in place during your visit. Please see our ‘Safety and Security’ section in our terms and conditions for more details.
What facilities do you have for customers with disabilities?
We strive to be as accessible as possible to all and have been awarded Gold by Attitude is Everything, one of only nine music venues nationally to have achieved this highest standard. For more information about our accessibility, please see our Accessibility page.
What is your photography/filming policy?
For Orchestra concerts, photography and filming is not permitted.
What ages do you recommend for an event?
Whilst we don’t have an age restriction for Orchestra events, we advise that under 16s are accompanied by an adult (18+). Please note that Liverpool Philharmonic cannot be held responsible for your children if unaccompanied by an adult, and parental discretion applies to all events.