Tickets can be purchased online, by telephone on 0151 709 3789 or by visiting Box Office in person. You can find our Box Office opening times here.
What payment methods do you accept?
We accept all major credit cards. Please note we do not accept AMEX.
You can also book and pay for shows by post by sending a stamped addressed envelope to Box Office, with a cheque included, and a note on what concert/seating preferences you are requesting. Cheques should be payable to Royal Liverpool Philharmonic Society. There is a 70p charge when paying by cheque, so please account for this on your cheque.
I have accessibility requirements, what is the best way for me to book tickets?
Joining our free Access Scheme is the best way to help us provide you with the appropriate support you need. For more information, please see our Accessibility page.
For selected Royal Liverpool Philharmonic Orchestra performances Under 25s, students and those in receipt of Universal Credit or Jobseekers' Allowance can purchase tickets at a discounted price. For more information, please see our Group Bookings & Discounts page.
What delivery options do you offer?
We offer postal delivery (2nd Class Postage - UK only), ticket collection and e-tickets for all events (depending on the time of booking).
We recommend you protect your tickets with Booking Protect. For a small charge on top of your order, you will receive a full refund if you are unable to attend an event for a range of circumstances outside of your control. For more information, please see Booking Protect’s full terms and conditions.
Please be aware that Liverpool Philharmonic does not manage Booking Protect.
What are the best seats in the house?
In the auditorium, our Boxes are the best seats in the house. Please note that Boxes are sold on a seat by seat basis and have a £6 premium fee. Alternatively, the middle section on the front row of the Grand Circle is a favourite amongst regular attenders.
In the Music Room, seating is unreserved but for a small additional fee, you can book a seat in the front section of seating – nearest to the artist.
If you have any access or additional requirements, please contact Box Office so they can advise the best seats for you.
Is your site secure?
Our site is fully encrypted and secure. Most browsers will display a padlock at the left-hand side of the URL to confirm that a site is secure.
Why do tickets sell out so quickly?
Certain events can be very popular for a number of reasons and sometimes we’re not the only website selling tickets. For most events, we allocate a number of tickets to other ticketing agencies, such as Ticketmaster or See Tickets, for them to sell on their own websites.
Want to be the first to hear about our new shows and never miss the artists you love? You can join our Priority Booking Scheme and get access to tickets before they go on general sale. For more information, see our Priority Booking Scheme page.
Why is there a limit on the number of tickets I can buy?
We will occasionally limit the number of tickets you can buy as we anticipate that the event will be in demand. Ticket limits can also be at the request of the tour/visiting artist.
Why do you charge a booking fee?
We introduced an 8% booking fee to cover the costs of providing our Box Office systems and services online, over the phone and in person; and to invest in these services so that we can offer the best possible service to our customers.
It is possible for our customers to avoid paying the fee depending on the method they choose for buying their ticket. You can find out more about our fees here.
Liverpool Philharmonic regularly reviews our booking fee policy to ensure compliance with the Consumer Rights (Payment Surcharges) Regulations 2012 and to be in line with the industry standards.
Do you sell gift cards?
Liverpool Philharmonic gift cards are available to buy online, by phone or in person. For more information, see our Gift Cards page.
If a concert is sold out, what can I do to get tickets?
When an event is sold out, there are two options that we recommend:
All sold out concerts will have a waiting list, which you can join.
This waiting list is for tickets that have been released back to the venue because they are no longer required, such as seats held off sale for sound equipment.
You can join the waiting list for a sold out event by phoning Box Office on 0151 709 3789.
Alternatively, you can contact Box Office on 0151 709 3789 to ask if any tickets have been returned as part of our resale service.
Returned tickets are tickets that are no longer required by Liverpool Philharmonic customers. Our resale service is only available for tickets bought directly from Liverpool Philharmonic and not ticket agencies, such as Ticketmaster or See Tickets.
Returned tickets are only available by phone and in person.
Secure My Booking - Booking Protect is a guarantee that you can opt in to for a small charge on top of your order, that provides you a full refund if you are unable to attend an event for a range of circumstances outside of your control. For more information, please see Secure My Booking's full terms and conditions.
Please be aware that Liverpool Philharmonic does not manage Secure My Booking.