Mission to Launch

You won’t be able to reserve tickets – they must be purchased online with a credit or debit card. We can also accept payment by invoice, with the full amount paid within 30 days of booking. We’re afraid we’ll have to cancel the booking if we don’t receive payment by then.  

We’re sorry, but once concerts are sold out, we can’t accept any further bookings. If you can only make a sold-out concert time but would still like to attend, drop us an email at schoolsconcerts@liverpoolphil.com and we’ll add you to the waiting list. If we get any cancellations for your preferred concert time, you’ll be the first to know! 

We also have KS1 Schools’ Concerts taking place in Liverpool – find out more here.

Of course! For Key Stage 1 groups, you’re entitled to one free adult ticket for every 6 child tickets. So a group of 33 children would receive 6 free adult tickets.   

If some or all of your pupils require 1:1 care and you need to bring additional people to support them, that’s fine. Just include these in the free adult tickets section of the booking form – we won’t charge you extra.  

Yes. There are wheelchair user spaces in the venue, and we can find the best seating for groups with other support needs. We will send out an information pack beforehand with a guide to the venue and details on access.  

Email schoolsconcerts@liverpoolphil.com if you’d like to chat about how we can best support your pupils. 

We’ll send details about the scheme of work to the email address submitted on the booking form. The scheme of work will be emailed out in January.   

You won’t receive any physical tickets. Around four weeks before the concert, we’ll send you a final details pack, containing booking confirmation, parking details, and any other information you might need. In total, you’ll receive three separate confirmations from us: one when your booking is processed, one with your scheme of work, and a final group ticket. If you haven't received anything, please get in touch!   

It’s best if you aim to arrive around 15-30 minutes before the concert starts. Please check the arrival time given in your confirmation letter to ensure your group is seated in time. Once you arrive, our staff will meet you at your bus, or site entrance if walking, and take you to your seats (we’re sorry but we can’t guarantee any non-essential seating requests).  

Key Stage 1 concerts last around an hour. We’d allow another 15 minutes to get back to your bus.  

Due to how busy Schools’ Concerts are, we’re sorry but we can’t provide a space for schools to eat lunch.   

We do have a tight turnaround between shows - please let us know via the questions included in your booking if you will be travelling in multiple groups and therefore your group will need to wait for your minibus/school transport to return. 

If your school transport is remaining on site during the concert, you will have an allocated parking space on site or nearby. Please let us know via the questions included in your booking if you will need a parking space during the concert. 

In the rare event we cancel a concert, we’ll offer you the choice of either a full refund or a credit note towards a future Schools’ Concert.  

For more information about what happens if you need to reduce the number of tickets in your booking or cancel completely, please read our T&Cs below.  

We reserve the right to change the programme/artists without notice.  

In the event that we have to cancel a performance, we will offer you the choice of a full refund or credit note towards future Schools' Concerts.   

If a group wishes to reduce the number of tickets booked, or cancel their booking entirely, we aim to offer a credit note which can be used for future Royal Liverpool Philharmonic Orchestra Schools’ Concerts. We may be able to offer a refund if we can resell the tickets. All adjustments will be dealt with on a case-by-case basis, and any changes to the booking may incur cancellation charges up to 100% of the full ticket price.  

We require a minimum of 48 hours before a booked concert date to process any order adjustments. After this time, Liverpool Philharmonic reserves the right to charge 100% of the booking for any reductions or cancellations.  

Tickets can be purchased online with a credit or debit card, or via invoice. Full payment is required within 30 days of booking. We reserve the right to cancel any booking if the invoice is not paid by the due date.  

We will endeavour to meet any preferences for particular seating areas but cannot guarantee this. Groups arriving late may have to wait until there is a suitable point to enter the concert.